Terms of service

In these conditions the 'Company' Piranhaprint (Jesmond) Ltd as part whose principal place of work is at 243 jesmond Road, Cradelwell, Jesmond, Newcastle upont tyne. NE2 1LA England. The 'agreement' means these conditions together with any contract(s) in which they may be incorporated by reference or otherwise. The 'Buyer' means the person or organisation placing the order irrespective of their relationship to the contract in hand. 'Artwork', 'Specification' and 'Goods' (and their plurals) shall mean and include all types and forms of such, including (without exception) photo positives, bromides, artwork received by electronic means (By disk and e-mail), all specifications and all goods, including, writing instruments, lighters and general promotional merchandise.

 

Conditions of Sale

Ruling Conditions All contracts entered into by the Company are subject to conditions to the exclusion of any and all verbal and printed terms of the Buyer. These conditions cannot be varied, suspended or added to, except with the prior written consent of the Company.

 

Contracts

1. Separate ContractsEach Order placed by the Buyer shall, on acceptance by the Company, be treated as a separate contract. If there shall at any time be more than one contract in course of performance between the Company and the Buyer, any question, dispute or difficulty which may arise in respect of one of such contracts, or the terms on which it may be settled, shall not affect in any way the performance of the other contracts, nor shall the Buyer be entitled to exercise in relation to any other such contracts any right of set-off or counter-claim arising under any other contract.

 

1. Future ContractsIf, subsequent to any contract of sale, which is subject to these conditions, a contract of sale is made with the same Buyer without express reference to any conditions, such contract shall be deemed to be subject to these Conditions.

 

Price and Payment

1. All payments are to be made in Sterling
2. Unless otherwise agreed in writing, the price of the goods and/or services shall be that ruling at the date of despatch or completion and payment shall be net cash unless credit facilities are granted in advance of the contract.
3. Where credit is granted, payment is due within 30 days of the invoice date. Failure to pay by this date renders all invoices outstanding due and payable on demand and further credit will be withheld.
4. Unless otherwise agreed in writing the Company reserves the right to vary the price of the goods by notice to the Buyer at any time before delivery if, and to the extent that there is any increase in the price or cost of goods to the Company by reason of any foreign exchange fluctuations, changes in currency regulations, alterations in duties or import, variations in the cost of raw materials, labour, services or transport, or by any reason or cause (whether or not of the same nature of the foregoing) beyond the control of the Company.
5. The Company shall be at liberty to adjust the price to take into account any alteration made by the buyer to the specifications supplied to the Company as defined in Condition 9, provided that no alterations shall be binding on the Company unless accepted by the Company in writing.
6. The Company shall, with or without prior notice, impose such rates of interest, as they in their discretion find necessary, on overdue accounts.

   

Safety Instructions The Buyer must inform the Company in writing if the products ordered are to be used by children. The Company specialises in supplying merchandise on a business-to-business basis where the intended final recipients are adults. Certain promotional merchandise is not suitable for use by children and in particular the Buyer's attention is drawn to the following: All pens are assemblies of small components and these assemblies can be easily undone. By virtue of the size of these components they can be ingested and as a result may cause blockage of airways, trauma, injury or death in extreme cases. All the Company's pens conform to EC standards of safety, but the Buyer must be satisfied that each and every product purchased from the Company is not a risk to the final recipient. Certain pens form less risk than others in that they may require more effort to undo their components and we would strongly advise that these particular products are selected if the intended final recipient is a child.

 

Copyright and Storage The Company assumes that by passing artwork etc. to them the Buyer has a legal right to the property in it and requires the Buyer to indemnify the Company from all and any claims arising from alleged breach of copyright etc. For the sake of good order, the Company hereby declares that it is not knowingly party to any misuse of registered or copyrighted designs and/or materials, and under no circumstances will it accept any actions against itself whether direct, conjoined or ex parte, and the company accepts no liability for Buyer's mistakes or transgressions in this (or any other) field. Similarly, unless instructed to return, the Company will store films for a guaranteed period of two years, but entirely at the Buyers risk. The Company maintains no insurance for the intrinsic or artistic value of any items held in trust. The Company does not store screens on behalf of the Buyer and when the Buyer pays for screens or plates he/she is not paying for the screen or plate itself, but the stencil that forms part of the screen or plate. Stencils are cleaned off after every job and repeat screens and plates are charged to the Buyer on repeat orders at a price that is laid down in the price list current at the time of order. The Company cannot supply screens or plates to the Buyer, as these always remain the property of the Company.

 

Cancellation Once a contract subsists between the Buyer and the Company the same cannot be cancelled by the Buyer except with the Company's consent and on terms that will indemnify the Company against all loss including, without exception, loss of profits.

 

Law applicable The Contract shall be read and construed in all respects in accordance with English Law and the parties agree to submit to the jurisdiction of the English Courts in respect of all matters concerning this contract or arising therefrom and further agree that the provisions of the Uniform Law on the International Sale of Goods shall not apply thereto.

 

Refund Policy Piranhaprint guarantee that your order will be processed to the highest standard using the process and design as approved by you prior to production. Should we fail to print the correct design as approved we will issue a full refund.

 

Artwork Once artwork has been approved, changes cannot be made. We are not liable for any mistakes in your final product if they have been approved in the final artwork approval.